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Frequently Asked Questions

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Dr. WEEE remanufactures used ink and toner cartridges to like-new condition, recycles electronic waste (e-waste), and sells refurbished electronic components and supplies.

We also manufacture the ink-refilling machines used in our process and design eco-friendly websites and networks.

Yes. Our Grade A cartridges deliver 98–100% of original print quality, undergo 100% individual quality testing, and meet or exceed the original page yield.

Every cartridge is tested for print density (1.35–1.45), nozzle/drum performance, and chip compatibility before packaging.

Roughly 50% off the price of equivalent OEM cartridges. Volume buyers (offices, print shops) receive an additional 10% discount, and customers who return their empty cartridges receive a further 10% trade-in credit toward their next purchase.

All Dr. WEEE remanufactured cartridges carry a minimum 3-month warranty against manufacturing defects.

Grade A cartridges carry an extended 6-month warranty. Defective cartridges are replaced free of charge — see our Refund Policy for full details.

No. Our cartridges are tested for full printer compatibility before shipment, and the chips are properly reset so the printer recognizes them and shows correct ink levels.

In the rare event of any printer issue caused by a Dr. WEEE product, we cover the related repair costs as part of our warranty.

We support HP (LaserJet and InkJet series), Canon (PIXMA and LBP), Samsung, Brother, Xerox, Epson, and Toshiba.

Detailed compatibility lists for each model are available on the product page. If your model is not listed, contact us — we may be able to source or develop a compatible solution.

Drop them off at any Dr. WEEE branch, request a free collection if you order 10+ items, or use the in-app collection request through our mobile app.

Each empty cartridge you return earns you trade-in credit toward your next purchase.

Yes. We ship within Egypt and across the GCC region (Saudi Arabia, Oman, UAE, and others) via our licensed sister company in Oman's free zone.

International shipping rates and lead times are calculated at checkout. For bulk B2B orders, contact our sales team for tailored quotes.

Yes — significantly. Remanufacturing one cartridge prevents about 4.8 lbs of plastic from entering landfill, saves 2.5 lbs of CO₂ emissions compared to manufacturing a new cartridge, and conserves the raw materials and energy that would otherwise be consumed in original production.